Mission Statement: To guide the continuous improvement of programs and services at Isothermal Community College.

Institutional effectiveness at Isothermal Community College takes on a variety of forms.  In addition to the activities that take place at the unit level, the entire College engages in ongoing strategic planning as well as assessment of student achievement measures including the NCCCS Performance Measures and National Student Clearinghouse completion rates. Assessment is the responsibility of all areas of the institution. Rather than an afterthought, improving our service delivery, administrative operations, and learning experience for students should be at the top of our priority list. The Office of Assessment, Planning, and Research is always available to work with departments collectively or with individuals who have questions about the process.