Isothermal Community College

Distance Learning

Distance Learning

Taking some or all of your classes in a distance learning format (online, web-assisted, or hybrid) may allow you to overcome some of the obstacles that prevent you from taking a seated/traditional class. For example, you may need to work a full-time job or stay at home with children while pursuing your degree at Isothermal Community College. Workloads for distance learning courses is comparable to traditional courses, but the delivery method utilizes a variety of technologies in an online environment.   

Students enrolling in a program to take distance learning courses must complete the admissions requirements for the program first. Once the admissions steps are complete, you may then complete the registration process for the distance learning course. In order to facilitate the registration process, make sure you meet all of the requirements to be an online student at Isothermal Community College. Please review the list of technical requirements, a link from this web page. These are considered basic skills required to be successful in a distance learning course. In some courses, specific technology is required to complete the course work. Contact the course instructor to identify technology needs in the course, such as specific products and versions.

After registering for the distance learning course, your instructor will make the course material available to you within Moodle on the first day of the semester. If course materials are not available on the first day of the semester, you should contact your instructor immediately (by email or some other method). If you do not hear from your instructor within 24 hours, you should contact the Help Desk at 828-395-1437.

Students enrolled in Distance Learning courses must complete the mandatory course enrollment activity on the first day of the term. Failure to complete the mandatory course enrollment activity could result in removal from the course.

Online Degree Programs:

Associate of Arts

Associate in Applied Sciences - Accounting

Associate in Applied Sciences - Business Administration - General

Associate in Applied Sciences - Business Administration - Entrepreneurship

Associate in Applied Sciences - Agribusiness Technology

Online Diploma Programs:

Business Administration - General Diploma

Criminal Justice Technology Diploma

Online Certificate Programs:

Agribusiness Technology - Equine Business Certificate

Agribusiness Technology - General Business Certificate

Business Administration - General Certificate

Criminal Justice Technology Certificate

Licensed Practical Nurse Refresher Certificate

Occupational Education Associate Certificate

Online Learning Resources:

Online Library Resources

Writing Center (available in Moodle to registered students)

State Authorization

State Authorization is a legal issue dealing with a college's adherence to state requirements for colleges to secure authorization to offer instruction in that state. Compliance with individual state requirements is now part of the Higher Education Opportunity Act of 2008, Amended 2010. Institutions offering distance education courses or programs must provide current and prospective students with the contact information for filing complaints with the college, its accrediting agency, and with state agencies that handle complaints in the students' state of residence. In compliance with state and federal regulations, Isothermal Community College is working towards state authorization in states where its students are residing.

Isothermal Community College is currently authorized to offer Distance Learning courses in the following states: Alabama, Arkansas, Colorado, Delaware, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, South Carolina, Tennessee, Texas, Virginia, and West Virginia.

Student Grievance Procedure for In-State and Out-of-State Students

Students residing outside the State of North Carolina while taking online courses from Isothermal Community College who desire to resolve an academic grievance or complaint should first follow Isothermal Community College's Student Complaint Process.

Isothermal Community College, NC Community College System, and NC Post-Secondary Education Complaint Procedures

Isothermal Community College (ICC) is a member of the North Carolina Community College System (NCCCS).

ICC Student Complaint Process

Isothermal Community College desires to resolve all student complaints and concerns in a timely, fair, and amicable manner. Students who desire to resolve a complaint should follow the Complaint Procedure, as outlined in the Written Student Complaint Policy. This policy and procedure applies to all students, regardless of their state of residency.

North Carolina Community College System Complaint Procedure and Form

The NCCCS Complaint Procedure (PDF) and the NCCCS Complaint Form (PDF) are available for all students to review, however, students are advised to begin the process at the institutional level at ICC.

North Carolina Post-Secondary Education Complaints Procedures and Forms

If a complaint cannot be resolved through the institution's complaint process, students may file a complaint with the North Carolina Post-Secondary Education Complaints unit. Please review the NC Post Secondary Education Student Complaint Policy (PDF), print and complete the NC Post-Secondary Education Complaint Form (PDF) and submit the complaint to:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina General Administration
910 Raleigh Road, Chapel Hill, NC 27515-2688

Website: North Carolina Post-Secondary Education Complaints

SACSCOC Student Complaint Process

If for some reason the complaint is not satisfactorily resolved, the next step would be to file a complaint with Isothermal Community College's accrediting agency. ICC is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas, and certificates. Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure (PDF). The contact information for SACSCOC is:

Southern Association of Colleges and Schools Commission on Colleges
1866 Southern Lane
Decatur, Georgia, 30033-4097

Telephone: 404-679-4500
Website: www.sacscoc.org

SARA-NC Complaint Process

Students may also file a complaint through SARA-NC. SARA-NC is the portal for the North Carolina State Education Assistance Authority. Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form (PDF). The contact information for SARA-NC is:

SARA North Carolina
North Carolina State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709

Telephone: 855-727-2162
Telephone: 919-549-8614, ext 4667

Student Complaint Information by State and Agency

If an issue cannot be resolved through the above grievance procedures, students who reside outside of the State of North Carolina may file a complaint with the appropriate agency for their state of residence. The Student Complaint Contact Information page provides phone numbers, email addresses, and/or links to the agencies for each state.

Licensure Disclosure

Certain Isothermal Community College academic programs prepare students to sit for applicable licensure and/or certifications in North Carolina. In order to comply with U.S. Department of Education regulations regarding distance education and professional licensure, Isothermal Community College is required to make the following disclosure with respect to professional licensure or certification outside the state of North Carolina. Isothermal Community College cannot confirm whether a particular program meets requirements for professional licensure or certification outside the state of North Carolina. Please contact applicable licensure or certifying boards in the target state you would be interested in before beginning the academic program in order to determine whether the program meets the requirements for that state. It is the student’s responsibility to confirm program eligibility for licensure/certification in any state outside of North Carolina.

Additional Costs and Requirements Associated with Online Courses

If you are taking an online course, please read the following information concerning additional fees and requirements students may encounter.

Distance Learning/Identification Fee:

Isothermal Community College does not charge a separate distance learning/identification fee to students.

Test Proctor Costs – Isothermal students taking Isothermal courses and testing at the Isothermal campus:

Isothermal Community College does not charge its students a fee for proctoring tests associated with Isothermal courses.

Test Proctor Costs – Isothermal students taking Isothermal courses and testing at another location:

If a student must take a proctored exam and wishes to test at a non-Isothermal site, the student is responsible for finding an acceptable testing site and obtaining approval from their instructor. Additionally, any fees charged by the remote proctoring site is the responsibility of the student and these costs vary based upon the students’ chosen proctoring sites’ practices.

Additional Supplies Required:

Some assignments require students to have a microphone and/or webcam to complete. Most laptops come with these pre-installed, but if your computer does not have them pre-installed, webcams and microphones are available at most office supply stores and others that carry computers and/or computer supplies. (NOTE: If you are using a webcam, check that it has an integrated microphone before purchasing one separately.)

Isothermal Community College participates in the Southern Regional Education Board's Electronic Campus , which has an established reciprocity agreement with the following member states: Alabama, Arkansas, Delaware, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, South Carolina, Tennessee, Texas, Virginia and West Virginia.

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