Isothermal Community College

Help Desk

Help Desk

Getting Started

Isothermal Community College utilizes online tools as part of the service provided to its students. These tools include Microsoft Office 365 E-mail, Moodle, and Patriot Port. If you have never logged in to one of these tools, you can begin here: How do I log in?

Alternatively, you can download the digital version of the Help Desk Brochure in PDF form below.

Need Help Using a Tool After Logging In?

Select the tool you would like to view help for:

Moodle       Patriot Port


Contacting the Help Desk

Assistance from the Help Desk is available in Room 6 of the IT building, located on the main campus (the Rutherford campus) at Isothermal Community College. Walk-ins are accepted. Enter the IT building via the South Entrance (the entrance with the wheelchair ramp that faces the Student Center). Upon entering the IT building, look for the Help Desk sign.

The Help Desk is available Monday through Friday, 8:00 a.m. till 4:30 p.m.

You can contact the Help Desk by phone or email. Make sure you provide your student ID or the last four digits of your Social Security number in your message. Messages and e-mails received after the hours of operation will be handled on the next day of operation.

If you have questions concerning assignments or course-work, please contact your course instructor.

Phone: 828-395-1437