Isothermal Community College

Business Sciences

Office Administration - Customer Service - Degree

Academic Development

if applicable

DRE 096
DRE 097
DRE 098
DMA 010
DMA 020
DMA 030
DMA 040
DMA 050
DMA 060
DMA 070
DMA 080

First semester

Course name Prerequisite Credit hours Contact hours Semester offered
ACA 115 - Success and Study Skills [OR] None 1 2 Fall, Spring, Summer
ACA 122 - Success and Study Skills None 1 2 Fall, Spring, Summer
BUS 110 - Intro to Business None 3 3 Fall, Spring, Summer
BUS 115 - Business Law None 3 3 Fall
CIS 110 - Introduction to Computers None 3 4 Fall, Spring, Summer
OST 130 - Comprehensive Keyboarding None 3 4 Fall, Spring
OST 164 - Office Editing None 3 3 Fall


Second semester

Course name Prerequisite Credit hours Contact hours Semester offered
ACC 120 - Principles of Financial Accounting None 4 5 Fall, Spring, Summer
CTS 130 - Spreadsheet None 3 4 Spring, Summer
ENG 111 - Writing and Inquiry Satisfactory placement scores or DRE 098 3 3 Fall, Spring, Summer
MKT 223 - Customer Service None 3 3 Spring
OST 134 - Text Entry & Formatting None 3 4 Fall, Spring
OST 184 - Records Management None 3 4 Spring


Third semester

Course name Prerequisite Credit hours Contact hours Semester offered
BUS 253 - Leadership and Management Skills None 3 3 Fall
ECO 252 - Principles of Macroeconomics None 3 3 Fall, Spring
OST 136 - Word Processing None 3 4 Fall, Summer
OST 286 - Professional Development None 3 3 Fall
WEB 285 - Emerging Web Technologies None 3 4 Fall


Fourth semester

Course name Prerequisite Credit hours Contact hours Semester offered
BUS 260 - Business Communications ENG 110 or ENG 111 3 3 Spring
ENG 112 - Writing/Research in the Discipline [OR] ENG 111 3 3 Fall, Spring, Summer
COM 231 - Public Speaking None 3 3 Fall, Spring, Summer
Humanities Elective Varies 3 3 Fall, Spring, Summer
MAT 110 - Math Measurement & LIteracy [OR] Satisfactory placement scores or DMA 025 3 4 Fall, Spring, Summer
MAT 143 - Quantitative Literacy [OR] Satisfactory placement scores or DMA 025, DMA 045 and DRE 098 3 4 Fall, Spring, Summer
MAT 152 - Statistical Methods I Satisfactory placement scores or DMA 025, DMA 045 and DRE 098 4 5 Fall, Spring, Summer
OST 289 - Office Admin Capstone OST 134 or OST 136 and OST 164 3 4 Spring
WBL 110 - World of Work Last Semester 1 1 Fall, Spring


Electives: