Learning Support and Retention
Personal Counseling Assistance
Viewed as an educational and supportive service, counseling assistance takes place on an individual basis, or, when appropriate, in groups. Counselors offer assistance with the educational process, building of self-concept, improvement of interpersonal relationships, and awareness of skills that lead to self-management. When appropriate, students are referred to community agencies or resource persons where they can be assisted more effectively.
Personal counseling assistance is a free and confidential service provided to Isothermal students who are facing challenging times.
The counselor has offered Anxiety Support Groups in the past for Isothermal curriculum students. The group allows students to gain support from one another and the counselor as they work through anxiety related issues. If you are interested in attending a workshop, please contact the counselor for more information.
How do I obtain assistance? Call the Office of Learning Support and Retention at 828-395-1436 and ask to speak to a counselor. In case of an emergency, call Mobile Crisis at 1-888-573-1006.
Call Smoky Mountain 1-800-849-6127 to be connected to immediate help and to find out how to obtain services and support for mental health , developmental disabilities and substance abuse 24 hours a day, 7 days a week. You will be connected to services available within your local community. Materials in Spanish can be requested by calling the number above.
Regular Semester Hours:
Monday through Friday
8:00 am to 4:30 pm
Monday through Thursday
7:30 am to 5:30 pm
Evenings by Appointment
National Domestic Violence Hotline
Drug Abuse First Step to Recovery
Drug Abuse Hotline
Alcohol/Drug Council of NC
Smoky Mountain Center, Mental Health, Substance Abuse, and Developmental Disabilities Services
Mobile Crisis 1-888-573-1006
What kinds of things can a counselor assist me with?
Examples of issues which can be addressed include:
- Stress and worry
- Mild depression
- Struggles in personal relationships
- Parenting issues
- Low self-confidence or self-esteem
- Test-taking anxiety
What types of issues can the counselor help me to understand better and find assistance with?
Examples of concerns for which referrals are made:
- Major depression
- Thoughts of hurting yourself or other people
- Substance abuse
- Eating disorders
- Physical, emotional and sexual abuse
- Severe psychiatric and emotional disorders
Protecting your confidentiality is important to us and we try to ensure that what is said during a counseling session is kept private. However, there are exceptions to confidentiality in certain instances. By law, we are required to get help if someone threatens to harm themselves or others or needs to be hospitalized for other reasons. We are also required to report to the proper authorities if someone indicates abuse of an child, elder, or disabled person. In addition, if there is a court order for information about a person, we are required to disclose the information requested. In all of these situations, we will try to make every effort to involve you in the process if a report must be made. A written release signed by you is required to release information to a third party in any other circumstance. See the counselor’s Professional Disclosure Statement for more detail.